CEM SE Installation Instructions – Hardware Key Secured
CEM SE and the hardware key security software (Sentinel Key Driver), are designed to run on Windows based operating systems only. It is compatible with Windows 7, 8 and 10, as well as many of the older Windows platforms.
To install CEM SE and the Sentinel Key Driver software, follow the step-by-step instructions contained in the PDF document below:
Important: Ensure that your hardware key is not installed in your computer or server until STEP 28, to prevent installation failures.
CEM has experienced problems with newer versions JAVA SE Runtime software, due to increased security levels forced by JAVA. (The higher security levels prevents some of the graphics from loading.) Version 7.0.9 (JAVA SE Runtime Environement 7u9) is the latest know version to run without causing any security issues within CEM, when using the standard JAVA installation settings. Some users have indicated that changing the JAVA security level to “Medium” in the Java Control Panel can correct the issue, but it is unknown if this works for all JAVA versions that have this option available. Starting with version 8u20, JAVA removed the “Medium” security level setting.
However, for versions 7u51 and later, the “Java Control Panel” was added, which contains the “Exception Site List” that will allow the applets to run on user designated websites or programs, and bypass the security level restrictions that cause problems within programs like CEM.
To configure the settings in Java using the “Exception Site List” to allow the applets to run in CEM, follow the step-by-step instructions contained in the PDF document below:
Note: These procedures have only been validated on Windows 7, 8 & 10. It is unknown if they work for earlier versions of Windows.
For more information on JAVA security settings over time, please click on the following link:
If you determine that still need to run version 7.0.9, it can be downloaded from the following link:
Scroll down to Java SE Runtime Environment 7u9, and download version Windows x86 Offline. If you don’t already have an Oracle account set up, it will require that you create one.
If you wish to download a different version of JAVA from their archives, please click on the following link:
Windows Help Files Information
Microsoft no longer supports Windows Help files in the newer operating systems. In order to activate the HELP files within CEM PE for Microsoft Vista, 7, 8 and 10, and additional executable file must be run after the primary installation is completed. Follow the step-by-step instructions found below, depending on your particular operating system.
Windows Help Files Activation for VISTA, Windows 7 & 8
Windows Help Files Activation for Windows 10
Right click on the “Install.txt” file below, and select “Save link as…” to save to computer as directed in Step 4 of Windows 10 instructions above.
If you have any questions or issues, please contact us by email: [email protected], phone: (682) 213-2378, or send a message using our Contact VTE page.
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